93ko Responsible Gaming — A Safe and Healthy Gaming Experience
Play for fun, not addiction. 93ko has deposit limits, self-exclusion, and 24/7 support in place to protect you.
Our Commitment
93ko believes that online gaming can be a great source of entertainment — as long as it is enjoyed responsibly. We want every one of our players to enjoy gaming while staying safe, healthy, and informed. That is why we have built responsible gaming tools and support systems into our platform from the very start.
Gambling or online betting is an entertainment activity, but it is never a solution to your financial problems. There is no guarantee of winning in any game. So play within your means and focus on the fun rather than letting the fear of losing get to you.
The main goal of our responsible gaming policy is to keep you informed, keep you safe, and provide the right support when you need it. At 93ko, you are always in safe hands.
Is Gaming Affecting Your Life?
If you feel that gaming is having a negative impact on your family, work, or financial life, contact us right now. Our 24/7 Bengali live chat support is always ready.
Remember
Gaming is for entertainment — not as a source of income. Always keep the possibility of losing in mind when you play.
Our Protection Tools
Use the tools below to keep your gaming experience at 93ko under control. They are completely free and can be activated at any time.
Deposit Limit
Set a daily, weekly, or monthly deposit cap. This lets you play within your own budget and keeps you free from the risk of overspending. Setting a limit is simple and can be changed at any time.
Self-Exclusion
If you feel you need a break, use the self-exclusion feature. You can keep your account closed for a set period (starting from 1 week, up to and including permanently). During this time you will not be able to access any games.
Time-Out Feature
Use the time-out feature for a temporary break. You can pause your gaming activity for anywhere from 24 hours to 6 weeks. During this time your account will remain active but playing games will not be possible.
Session Time Reminder
You will receive automatic reminders after playing for a set amount of time. This helps you keep track of time and avoid spending too long in a game. Set your own session limit — every 1 hour or every 2 hours.
Gaming History Tracking
You can view a full record of all your gaming activity at any time — how much you have deposited, how much you have withdrawn, and how long you have played. This transparency helps you make informed decisions.
24/7 Support
For any questions or issues related to responsible gaming, speak directly with our Bengali live chat support. You can also reach us by email at [email protected]. Our team is by your side 7 days a week, 24 hours a day.
Recognize the Warning Signs
Gaming addiction develops gradually and may not be noticeable at first. Watch for the signs below — if any of them appear in your life, it is important to seek help.
- You are spending money on gaming while hiding it from family or friends.
- You keep placing larger bets to try to recover lost money ("chasing losses").
- You are spending money meant for bills, rent, or other essential costs on gaming.
- You keep trying to stop gaming but repeatedly fail.
- When you cannot play, you feel irritable or anxious.
- You are neglecting work, studies, or family responsibilities to spend time gaming.
- You are playing games using borrowed money or by taking on debt.
Tips for Safe Gaming
Responsible gaming is not just about avoiding problems — it is about genuinely enjoying gaming as entertainment. Follow these habits.
- Set a budget before you start playing and do not exceed it.
- Only play with money you can afford to lose.
- Set a fixed amount of time each day for gaming and stick to it.
- Stay away from gaming when you are feeling stressed or low.
- Do not play games after consuming alcohol or any intoxicating substances.
- Never think of gaming as a source of income — it is entertainment.
- Share your gaming experiences with family and friends — do not hide them.
How to Use the Protection Tools
Using responsible gaming tools at 93ko is very straightforward. Follow the steps below.
Log In to Your Account
Log in to your 93ko account and go to your profile settings. Select the "Responsible Gaming" option.
Choose the Tool You Need
Deposit limit, session limit, time-out, or self-exclusion — pick whichever suits your needs. A description of each option will be shown on screen.
Set Your Limit or Duration
Set the amount or time period according to your preference. For example: a maximum deposit of ৳500 per day, or a 30-day time-out.
Confirm and Save
Confirm your selection. Please note that increasing a deposit limit may require a 72-hour waiting period — this is intentional.
Contact Us for Support
If you have any trouble using the tools or would like direct assistance, contact us via live chat. We provide support in Bengali 24/7.
Review Regularly
Once a month, review your gaming history and limits. Tighten your limits further if needed.
Age Verification and Protection of Minors
93ko is a platform exclusively for those aged 21 and above. Age verification is mandatory at the time of account registration, and no minor is granted access to our platform.
If you are a parent or guardian, use parental control software on devices used by your children or teenagers. This will keep them away from online gaming sites. Free parental controls are available on various browsers and operating systems.
We verify the identity of every player and immediately cancel any suspicious accounts. Age fraud is a serious offence — such activity will not be tolerated and the accounts involved will be permanently closed.
21+ Age Mandatory
You must be at least 21 years old to open an account and play. A national ID card or passport may be required as proof of age.
Advice for Parents and Guardians
Use a password lock on your devices. Do not share your gaming account details with children. Make sure you are logged out on any shared family devices.
Report Suspicious Activity
If you suspect that a minor is using your account or someone else's account, notify us immediately at [email protected].
Ways to Get Support
If you are having problems with gaming, do not feel embarrassed or afraid. Asking for help is the right thing to do. 93ko is always here for you.
Live Chat
Speak with us directly in Bengali. 24/7 live chat support is always available.
Email Support
If you would like to share more details, email us at [email protected]. You will receive a prompt response.
Account Settings
Log in and set limits and exclusions directly from your account.
Read the FAQ
Answers to common questions about responsible gaming are available on our FAQ page.
Frequently Asked Questions
Play Safe, Enjoy the Fun
Responsible gaming at 93ko is our commitment. Head back to your favorite game or contact us to learn more.