93ko Terms and Conditions

1Introduction and Acceptance

93ko (hereafter "Platform", "we" or "our") provides a secure online gaming service for players in Bangladesh. These Terms and Conditions ("Terms") govern the use of the 93ko website and all related services.

By accessing this platform or using any of its services, you acknowledge that you have read, understood and agreed to be bound by these Terms in full. If you do not agree with any part of these Terms, you are requested to refrain from using this platform.

We reserve the right to modify these Terms at any time, with or without notice. Continued use of the platform after any changes are made will be considered acceptance of the revised Terms.

2Account Registration and Security

A personal account must be created in order to use services on 93ko. All information provided at the time of registration must be accurate, complete and up to date.

2.1 One Account Policy

Each individual may operate only one account. If multiple accounts belonging to the same person are identified, all accounts will be closed immediately and any deposited funds may be forfeited.

2.2 Password Security

You are fully responsible for the security of your account. Never share your login credentials with any third party. If you suspect unauthorized access to your account, notify our support team immediately.

2.3 Identity Verification

93ko may request additional documents for identity verification at any time. If you are asked to submit a national identity card, passport or other government-issued document, you must provide it within the specified timeframe. Withdrawals may be held until verification is complete.

3Age Verification

93ko strictly provides services only to individuals who are 21 years of age or older. Registration or use of the platform by minors is strictly prohibited.

If there is reason to believe a user is underage, we may request identity verification documents and temporarily suspend the account until verification is complete.

4Deposit and Withdrawal Policy

4.1 Deposit Terms

Funds can be deposited on 93ko via bKash, Nagad, Rocket and bank transfer. The minimum deposit amount is ৳500 for each method. Deposited funds must be used for gaming purposes only.

• Deposit amounts must come from legitimate personal funds.
• Payment accounts registered in the name of a third party may not be used.
• Once a deposit is completed successfully, the balance will be credited to your account instantly or automatically within a few minutes.
• If a deposit fails for any reason, funds will be returned in accordance with the rules of the relevant payment method.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawal requests generally take 5 to 30 minutes to process.

• Withdrawals may only be made using the same method that was used to deposit.
• All wagering requirements attached to any active bonus must be met before a withdrawal can be made.
• If account verification is not complete, the withdrawal process may be delayed.
• If suspicious activity is detected, a withdrawal may be temporarily suspended pending investigation.

5Bonuses and Promotions

5.1 Welcome Bonus

93ko offers new players a 200% bonus on their first deposit, up to ৳15,000. A 25x wagering requirement must be met in order to claim and withdraw this bonus.

• If you attempt to withdraw a bonus before the wagering requirements are met, the bonus and any associated winnings will be cancelled.
• Each promotion has its own specific validity period and conditions, which will be stated on that promotion's page.
• Attempting to claim bonuses using multiple accounts is strictly prohibited.
• Bonuses apply only in the currency (BDT) in which the account is operated.

5.2 VIP Program

The 93ko VIP program has five tiers: Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback benefits are available at each tier. 93ko reserves the right to change the benefits and conditions of VIP tiers.

5.3 General Bonus Terms

• Participating in any bonus or promotion on 93ko means you accept the specific terms and conditions applicable to that bonus.
• If an account is closed or suspended, all bonuses and associated winnings will be cancelled.
• In the event of any dispute regarding a bonus, the decision of 93ko will be considered final.

6Gameplay and Fair Play Policy

93ko is committed to ensuring a fair and transparent gaming environment. All games are operated using SSL encryption and secure technology.

6.1 Technical Issues

If a technical problem occurs during a game (server outage, loss of internet connection), 93ko will resolve the issue as quickly as possible. However, 93ko will not be liable for any financial loss caused by such issues unless the problem was entirely due to 93ko's own error.

6.2 Incorrect Payouts

If a win is displayed incorrectly or funds are credited in error due to a system fault, 93ko reserves the right to recover that amount. Using or attempting to withdraw an incorrect payout will be considered a breach of these Terms.

7Prohibited Activities

The activities listed below are strictly prohibited. If any such activity is identified, the account will be closed and all balances may be forfeited:

• Creating or operating multiple accounts.
• Registering using false information or another person's identity.
• Playing games using automated software, bots or scripts.
• Attempting to manipulate game outcomes.
• Gaining an unfair advantage through collusion with other players.
• Money laundering or any other unlawful financial activity.
• Attempting to attack or hack the platform's security.
• Abusing the bonus system (bonus hunting, bonus bagging).
• Harassing or threatening other users.
• Spreading false information about the platform.

8Privacy and Personal Data

Protecting your personal information is a priority for 93ko. We keep your data secure using SSL encryption and modern security technology.

The personal information you provide will be used solely for account management, identity verification, payment processing and improving our services. Your information is not sold to third parties. For more details, please read our Privacy Policy.

9Responsible Gaming

93ko places the highest importance on responsible gaming. We believe that gaming is a form of entertainment and should never be a cause of financial hardship.

• Self-set limits: You can set your own daily, weekly or monthly deposit limits.
• Self-exclusion: If needed, you can exclude yourself from the platform for a set period or permanently.
• Support: If you feel you have a gaming problem, please contact our support team.

For more information on responsible gaming, visit our Responsible Gaming page.

10Limitation of Liability

93ko provides this platform on an "as is" basis. We accept no liability for the following:

• Any loss caused by problems with your internet connection or device.
• Issues caused by faults in third-party software or services.
• Unforeseen circumstances (natural disasters, cyberattacks) that are beyond our control.
• Personal financial loss resulting from gaming decisions.

In the event of any dispute, the maximum liability of 93ko will be limited to the original amount of that specific transaction.

11Account Suspension or Closure

11.1 Closure by 93ko

93ko may suspend or permanently close an account without notice in any of the following circumstances:

• Breach of any provision of these Terms.
• Providing false information or attempting fraud.
• Being identified as a minor.
• Suspicion of financial fraud or money laundering.
• The account remaining inactive for an extended period.

11.2 Closure by the User

You may request to close your account at any time by contacting our support team. Any pending transactions will be completed before the account is closed, and any available balance will be returned (subject to applicable conditions being met).

12Changes to Terms

93ko reserves the right to modify, add to or revoke these Terms at any time. For significant changes, we will publish a notice on the website or inform you via your registered email.

Continued use of the platform after any changes will be considered acceptance of the new Terms. We therefore recommend visiting this page regularly.

13Contact and Dispute Resolution

If you have any questions, concerns or complaints about these Terms or 93ko's services, please contact us:

• Live Chat: Bengali-language support available 24 hours a day, 7 days a week.
• Email: [email protected]

We take all complaints seriously and aim to resolve them quickly. In the event of a dispute, an attempt will first be made to resolve it through our support team.